Privacy Policy
How Carrier Craft Finserv collects, uses and protects your information. Last updated: 3 October 2026.
1. Introduction
Carrier Craft Finserv (“we”, “us”, “our”) operates carriercraft.in and provides mutual fund distribution, insurance assistance, GST and income tax filing, business registration, digital marketing services and courses. This policy explains how we collect, use and protect your personal information. By using our website or buying our services, you agree to this policy.
2. Information we collect
- Contact details: name, mobile number, email, city and address when you enquire or place an order.
- Order details: the services you buy, order amount and billing information.
- Documents for the service: for tax, GST or registration work you may share PAN, Aadhaar, bank details, Form 16, invoices, business proofs and similar documents.
- Website data: basic technical data such as browser type, pages visited and cookies.
3. Payments
Online payments are processed by our payment gateway, Razorpay. Your card, UPI and net banking details are entered on Razorpay’s secure systems and are not stored by us. We only receive the payment status and transaction reference.
4. How we use your information
We use your information to respond to enquiries, deliver the services you buy (for example, filing your return or applying for a registration on your behalf), send order updates and invoices, and improve our services. We do not sell your personal information.
5. Sharing of information
We share information only as needed to deliver your service: with government portals (GST, Income Tax, Udyam, FSSAI and others), mutual fund houses, registrars, insurers, our payment gateway, and trusted service partners. We may also disclose information when required by law or a competent authority.
6. Data security and retention
We take reasonable steps to protect your information from unauthorised access or misuse. We keep your documents and order records only as long as needed to provide the service and to meet legal and regulatory record-keeping requirements. No method of storage or transmission over the internet is completely secure.
7. Cookies
Our website uses cookies to keep your cart working, remember preferences and understand how visitors use the site. You can block cookies in your browser, but the cart and checkout may not work properly.
8. Your rights
You can ask to see the personal information we hold about you, correct it, or ask us to delete it where we are not required by law to keep it. Contact us using the details below.
9. Changes and contact
We may update this policy from time to time; the latest version will always be on this page. For any privacy question, message us on WhatsApp at 9403890056, email support@carriercraft.in, or use our Contact Us page.
Carrier Craft Finserv, Sarkanda, Chantideeh, Ramayan Chowk, Bilaspur, Chhattisgarh – 495001.